Estimated freight charges are for basic service only. The following can be added for an additional fee above your freight estimate. Please discuss with a Palay Display Representative if you require the following.
When your merchandise arrives you must inspect for damages BEFORE the driver leaves. This includes opening the crate(s) or boxes to inspect for concealed damage.
In the event that damage has occurred it must be noted on the Bill of Lading, and with the driver BEFORE the driver leaves. Save all packing material, and call your Palay Display Sales Representative to assist you in filing a freight claim. Please note: If damage or concealed damage has occurred and is not noted on the Bill of Lading, it is extremely difficult to recover damages from the freight company.